Cthulhus Posted August 18, 2013 Report Share Posted August 18, 2013 Hello, I just pay for the game on the main website and I still don't have the purchase confirmation email. I just got the one from Paypal. No other emails ... That is strange. It's normal ? What's wrong? Thanks Quote Link to comment Share on other sites More sharing options...
Mr_Homn Posted August 18, 2013 Report Share Posted August 18, 2013 While we are reporting problems, I still haven't received my GOG credits. I emailed PCJ 4 days ago but no response :( I too never received a confirmation email for my GOG credits. Quote Link to comment Share on other sites More sharing options...
haradan Posted August 21, 2013 Report Share Posted August 21, 2013 Hi there, the same thing happened to me and I also thought it was strange, so I contacted the team directly (via the contact form on guysfromandromeda.com) and Chris Pope replied to me saying that they had indeed received the payment. Yet, I never got a confirmation via email (other than the paypal receipt) so I guess this is a normal behaviour, but you could check directly with them as I did: http://guysfromandromeda.com/contact-form-general-contact-questionscomments/ Hope it helps. Quote Link to comment Share on other sites More sharing options...
pcj Posted August 22, 2013 Report Share Posted August 22, 2013 Did you guys pre-order or pledge via PayPal when the backer rewards were still open? While we are reporting problems, I still haven't received my GOG credits. I emailed PCJ 4 days ago but no response :( I too never received a confirmation email for my GOG credits. GOG credits are something that Chris has been assigning. I've forwarded your e-mail to him, you should hopefully get it in the next run of credits from GOG and will get an e-mail from us with the code at that time. Thanks. Quote Link to comment Share on other sites More sharing options...
Mr_Homn Posted August 23, 2013 Report Share Posted August 23, 2013 Did you guys pre-order or pledge via PayPal when the backer rewards were still open? GOG credits are something that Chris has been assigning. I've forwarded your e-mail to him, you should hopefully get it in the next run of credits from GOG and will get an e-mail from us with the code at that time. Thanks. Okay cool. Thanks very much :) Quote Link to comment Share on other sites More sharing options...
Cthulhus Posted August 23, 2013 Author Report Share Posted August 23, 2013 I don't know, I just buy the game the August 18th 2013 on the main website using Paypal. It was here : www.guysfromandromeda.com/store/ Is that good ? Quote Link to comment Share on other sites More sharing options...
pcj Posted August 23, 2013 Report Share Posted August 23, 2013 I don't know, I just buy the game the August 18th 2013 on the main website using Paypal. It was here : www.guysfromandromeda.com/store/ Is that good ? If you received the PayPal notification then you are good to go. If you need another receipt contact chris@guysfromandromeda.com Quote Link to comment Share on other sites More sharing options...
Mr_Homn Posted September 21, 2013 Report Share Posted September 21, 2013 It's been over a month and I have received no emails from Chris Pope concerning my GOG credits. What's the deal? :( I'd rather just forgo my GOG credits and opt for the commentary access at this point. Quote Link to comment Share on other sites More sharing options...
pcj Posted September 23, 2013 Report Share Posted September 23, 2013 It's been over a month and I have received no emails from Chris Pope concerning my GOG credits. What's the deal? :( I'd rather just forgo my GOG credits and opt for the commentary access at this point. Sorry for the trouble. If you shoot me an e-mail real quick I will get you set up with GOG or commentary, whichever you prefer. Quote Link to comment Share on other sites More sharing options...
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